如何订购

Order online with your account — from placing the order to tracking your package.

Ordering

Ordering Information

Create an Account

Sign up with your email and password. Your account keeps your order history in one place.

Place Your Order

Choose a model, fill in your shipping address and select a payment method at checkout. In-stock models are paid in full. Pre-order models (international orders) can be reserved with a 10% deposit.

Make the Payment

Alipay orders: scan the corporate QR code on the confirmation page and pay the CNY amount shown. WeChat orders: add our customer service on WeChat and transfer. Western Union payment: further details will be shown on the order page. Credit card orders (international): we will email you a payment link within 1 business day — click the link to complete payment. Pre-order deposit: pay 10% at checkout to reserve your model. The remaining balance plus international shipping is due before dispatch — we will email you the final amount. Your order is confirmed after we verify the payment — usually within 1 business day.

Receive Your Model

Your model is carefully packed and shipped with a tracking number, so you can follow it all the way to your door.

Shipping: international shipping is approximately $40–60 USD per model. The exact shipping cost will be confirmed in your balance email before dispatch.
Terms

Terms & Notes

Prices

All prices listed on the website are subject to change without prior notice.

Customs Duties

Any customs duties, import taxes or other fees levied by the destination country are the sole responsibility of the purchaser.

Packaging

The package box is used solely to protect the product during shipment. Boxes damaged in transit cannot be exchanged or refunded.

Returns

Return note: for returns caused by non-quality issues, or returns initiated by the customer, the customer bears the return shipping and customs clearance costs.

Freight Forwarding

If you choose a freight forwarding company, you assume responsibility for any loss or damage once the parcel is delivered to that forwarder.

Shipping Time

In-stock orders are shipped as soon as possible after payment is confirmed. Pre-order models are shipped after the estimated ship month shown on the product page.

Copyright

All content on this website, including text, images and logos, is the property of Tank Workshop Model. Unauthorized reproduction or use is prohibited.

Privacy Policy

We collect personal information (name, email, phone and shipping address) only when you voluntarily provide it, and use it solely to process your orders and provide support. We do not sell or share your personal information with third parties. If you have questions about privacy, please contact us.

Questions About a Model?

We are happy to help with availability, shipping and payment questions.

Contact Us